You will be ready to make your purchases on our site from anywhere within the world with credit/debit cards issued in India and 21 other countries, but please make sure the delivery address is in India. Below are some FAQ’s regarding shipping process:
What are the delivery charges?
Delivery charge varies with each Seller.
Sellers incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to know the delivery charges for individual products.
Why does the delivery date not correspond to the delivery timeline of X-Y business days?
It is possible that the vendor or our courier partners have a vacation between the day you placed your order and therefore the date of delivery, which is predicated on the timelines shown on the merchandise page. during this case, we add each day to the estimated date. Some courier partners and Sellers don’t work on Sundays and this is often factored in to the delivery dates.
What is the estimated delivery time?
Sellers generally procure and ship the things within the time specified on the merchandise page. Business days exclude public holidays and Sundays.
Estimated delivery time depends on the subsequent factors:
The Seller offering the merchandise
Product’s availability with the vendor
The destination to which you would like the order shipped to and site of the vendor .
Are there any hidden costs (sales tax, octroi etc) on items sold by Sellers on addcartmart?
There are not any hidden charges once you make a sale on addcartmart. List prices are final and all-inclusive. the worth you see on the merchandise page is strictly what you’d pay.
Delivery charges aren’t hidden charges and are charged (if at all) extra counting on the Seller’s shipping policy.
Why does the estimated delivery time vary for every seller?
You have probably noticed varying estimated delivery times for sellers of the merchandise you’re curious about . Delivery times are influenced by product availability, geographic location of the vendor , your shipping destination and therefore the courier partner’s time-to-deliver in your location.
Please enter your default pin code on the merchandise page (you do not have to enter it every single time) to understand more accurate delivery times on the merchandise page itself.
Seller does not/cannot ship to my area. Why?
Please enter your pin code on the merchandise page (you do not have to enter it every single time) to understand whether the merchandise are often delivered to your location.
If you haven’t provided your pin code until the checkout stage, the pin code in your shipping address are going to be wont to check for serviceability.
Whether your location are often serviced or not depends on
Whether the vendor ships to your location
Legal restrictions, if any, in shipping particular products to your location
The availability of reliable courier partners in your location
At times Sellers prefer to not ship to certain locations. this is often entirely at their discretion.
Why is that the CoD option not offered in my location?
Availability of CoD depends on the power of our courier partner servicing your location to simply accept cash as payment at the time of delivery.
Our courier partners have limits on the cash amount payable on delivery counting on the destination and your order value may need exceeded this limit. Please enter your pin code on the merchandise page to see if CoD is out there in your location.
In the event that your order arrives damaged in any way, please email us as soon as possible at firstname.lastname@example.org together with your order number and a photograph of the item’s condition. We address these on a case-by-case basis but will try our greatest to figure towards a satisfactory solution.
If you’ve got any longer questions, please don’t hesitate to contact us at email@example.com